Shipping Policy
This Shipping Policy explains how Apex Bio Supply processes, dispatches, and delivers orders for products supplied strictly for laboratory and research use only.
Current domestic shipping options are structured for straightforward checkout and clear delivery expectations.
- Flat rate shipping: $9.95
- Free shipping over $150
- Expedited 2 to 3 day shipping option available
- Processing time: 1 to 2 business days
Orders are generally processed within 1 to 2 business days before carrier handoff.
Processing begins after payment authorization and internal review are complete. Orders are not considered shipped until they have been transferred to the carrier. Processing may take longer during holidays, elevated order volume, inventory review, or fraud-prevention screening.
Delivery timelines are estimates and may shift based on carrier conditions.
Shipping estimates shown on the site, at checkout, or in order communications are provided for convenience and are not guaranteed unless explicitly stated otherwise. Once a package is with the carrier, delivery timing depends on routing, weather, local operations, and network conditions outside our control.
Tracking details may be provided after dispatch when carrier data becomes available.
When tracking is available, Apex Bio Supply may send shipment confirmation and carrier tracking details after dispatch. Tracking updates are controlled by the carrier and may not appear immediately or update in real time.
Customers are responsible for entering complete and accurate shipping information.
Apex Bio Supply is not responsible for delays, returns, losses, or additional costs caused by incomplete, incorrect, or undeliverable shipping information supplied at checkout. Please review the shipping address carefully before submitting your order.
Shipping delays and delivery issues should be reviewed promptly with supporting details.
If an order is delayed, arrives damaged, appears incomplete, or shows another shipping issue, contact Apex Bio Supply as soon as possible with the order number and any available tracking details or package photos. Resolution review may include shipment scans, delivery status, and package condition.
All products are supplied strictly for laboratory and research use only.
Products sold by Apex Bio Supply are not for human consumption, clinical use, veterinary use, or any diagnostic, therapeutic, or treatment-related purpose.